Soda Horse Peak Return Instructions: How to Claim the 60-Day Refund
Quick answerThe sales page shows a 60 Days Money Back Guarantee. To claim, call the order desk at +1 (302) 200-3480 with your order ID, then mail the bottles back, tracked and at your cost. Refunds post 3 to 5 business days after the return is credited. The full written terms are not published.
- 60-day satisfaction window
- Shipping shown on the order page
What does the money-back guarantee promise?
It gives you 60 days to ask for a refund. The sales page shows the words 60 Days Money Back Guarantee next to the packs. That line is nearly all we can read. The full terms page is not published in our files.
So treat 60 days as the headline and get the fine print from the order desk. A guarantee is a purchase policy. It is not a promise that the gummies will work.
We run Gosodahorsepeak, a U.S. stocking partner for Soda Horse Peak, and we may earn money when you buy. The refund itself is handled by the retailer's order desk, not by us.
Key facts
- Window: 60 days, shown on the sales page beside every pack.
- How to claim: call +1 (302) 200-3480 with your order ID. Do not mail anything before you call.
- Return address: 590 Madison Avenue, Floor 21, New York, NY 10022. Put your full name, email and order ID inside.
- Return shipping: paid by the buyer. Use a tracked service.
- Refund timing: 3 to 5 business days after the return is credited, then 5 to 10 days to show on the card.
- Not stated: when the 60 days start, and how opened or empty bottles are treated.
What do the terms say, and what is missing?
A few details are clear, and others are missing. This table splits them, so you know what to ask on the phone.
| Term | What we know | What to do |
|---|---|---|
| Length of the window | 60 days | Printed on the sales page as 60 Days Money Back Guarantee |
| When the clock starts | Not stated | Count from your order date until the desk says otherwise |
| Opened or empty bottles | Not stated | Ask before you mail anything |
| How to claim | Phone call to +1 (302) 200-3480 | Have your order ID ready |
| Where returns go | 590 Madison Avenue, Floor 21, New York, NY 10022 | Your full name, email and order ID go inside the parcel |
| Return shipping | Paid by the buyer | Use a tracked service and keep the receipt |
| Refund timing | 3 to 5 business days, then 5 to 10 days | After the return is credited, then on the card |
| Original shipping | Not stated | Ask if any shipping charge comes back to you |
When does the 60-day clock start?
The sales page does not say. Some stores count from the order date and some from delivery. Play safe and count from the day you order. That way a slow parcel never eats time you thought you had.
Here is a plain schedule that counts the order date as day 1. If you order on October 16, day 14 falls on October 29, day 45 on November 29 and day 60 on December 14. This is our arithmetic, not a stated rule, so confirm the cut-off on your first call.
| Day | What to do |
|---|---|
| Day 1 | Order date. Keep the order email. |
| Day 14 | Check the label against what you were sold. |
| Day 45 | Decide if it is worth keeping. This leaves two weeks of slack. |
| Day 60 | Last day to call the order desk. Do not wait for it. |
How do you claim a refund, step by step?
Your claim begins with a phone call, and the parcel comes later. The call puts your request on record before the bottles leave your hands.
- 01
Find the order email
It shows your order ID and the day you paid.
- 02
Call the order desk
Dial +1 (302) 200-3480. The desk is run by the retailer named on the sales page. Hours are not published.
- 03
Write down the call
Note the date, the agent's name and anything said about opened bottles or a reference number.
- 04
Pack and mail the bottles
Add a note with your full name, email and order ID. Send it tracked to the return address.
- 05
Track the refund
Hold on to the shipping receipt until the money reaches your card.
The return address is not our office address. Please do not send parcels to Hudson Square. If the desk gives you a different address, use theirs.
Can you cancel an order before it ships?
Call the order desk as fast as you can. Our files set no cancel cut-off, so the sooner you call, the better. Changes usually stop once the parcel leaves.
Have these ready: your order ID from the order email, the name and email you used, and the pack you ordered. Ask for a cancellation number and write it down.
People also ask about a subscription. We did not see one in our files. Still, read every checkout screen and watch your card statement for a few weeks. If a charge looks wrong, call your card issuer and the order desk with your order ID.
How can you make the 60 days count?
Treat the window as time to answer two things. Does the label match what you were told? And is a daily gummy worth the money to you?
- Screenshot the guarantee wording, the pack, the total and the shipping line at checkout.
- Read the panel on day one. None is published online, so your bottle is the first real look.
- Show the label to your doctor before the first gummy if you take heart, blood pressure, ED, blood-thinning or diabetes medicine.
- Keep a short weekly log.
- Call well before day 60. A call made late might land outside the window.
A 180-day promise on one look-alike site is not ours, and we could not confirm it. The window that counts is the one printed at the checkout where you paid. The guarantee also may not cover a bottle from a marketplace, since the order desk can find only orders from its own checkout.
Health before refunds
If you feel unwell, stop the gummies and call your doctor. Do not keep taking them to reach day 60. Chest pain, fainting or a racing heartbeat: call 911. An erection lasting more than 4 hours needs emergency care.
Frequently asked questions
How many days does the guarantee last?
It is 60 days, as shown on the sales page. Any longer window you see on another site is not one we can confirm.
How do I get a refund?
Call +1 (302) 200-3480 with your order ID and ask how to return the order. Send the bottles only after that call.
Who pays for return shipping?
You do. Choose a tracked service, send to 590 Madison Avenue, Floor 21, New York, NY 10022 and keep the receipt.
How long does a refund take?
Expect the refund to be sent 3 to 5 business days after the return is credited. After that, your card may need 5 to 10 more days.
Will an opened bottle be taken back?
Our files do not say. Ask the order desk before you mail anything, and write down the answer.
Does the guarantee mean the gummies will work?
No. It is a store policy that lets you ask for your money back. It promises no result.
How do I return Soda Horse Peak for a refund?
Call the customer line at +1 (302) 200-3480 with your order ID, then mail the bottles back tracked and at your cost. Confirm the full written terms with the support line before you send anything.
How long does a Soda Horse Peak refund take?
Refunds post 3 to 5 business days after the return is credited. Keep your tracking number and order ID, and call the customer line if the credit does not appear within that window.
Our view
A 60-day window is a fair feature to have when a product has no published panel and no trial. It gives you time to read the label, show it to your doctor and decide with notes in hand. The missing terms are the weak spot.
We would close that gap before buying. Phone the desk, ask the four questions in this article and screenshot the checkout. If you then decide to return the bottles, do it calmly, early and with tracking.
Last updated
Want to read the terms before you pay?
Open the order page, screenshot the guarantee wording and the total, and call the desk with any question first.
We may earn money when you buy through our links. That does not change what we write.
