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Returns and refunds

Soda Horse Peak Refund Policy: Returns, Address and Refund Timing

Written by the Soda Horse Peak editorial team · Last updated · 8 min read · Medical review below

Quick answerTo get a Soda Horse Peak refund, call the order desk at +1 (302) 200-3480 with your order ID, inside the 60-day window shown on the sales page. Then mail the bottles, tracked and at your cost, to 590 Madison Avenue, Floor 21, New York, NY 10022 with your name, email and order ID inside. Refunds go out 3-5 business days after the return is credited.

  • 60-day satisfaction window
  • Shipping shown on the order page
Two Soda Horse Peak bottles, 30 gummies each
Policy at a glance

What does the Soda Horse Peak refund policy say?

You ask for a refund by phone, then mail the bottles back. The order desk handles the claim and sends the money back to the card you paid with.

Here is every term we could confirm, side by side. Where a term is missing, we say so instead of guessing.

Refund terms from the sales page and our records, checked October 12, 2026. The terms shown at checkout on the day you pay are the ones that count.
TermDetails
Refund window60 days, as shown on the sales page (60 Days Money Back Guarantee)
Full written termsNot published in our files; confirm with the order desk
How to startPhone call to +1 (302) 200-3480 with your order ID
Who handles itThe order desk of BuyGoods, the retailer named on the sales page
Return address590 Madison Avenue, Floor 21, New York, NY 10022
Inside the parcelYour full name, email and order ID
Return shippingPaid by the buyer; use a tracked service
Refund timing3-5 business days after the return is credited, then 5-10 days to show on the card
Opened bottlesNot stated; ask before you mail
Window

How long is the refund window?

The sales page shows 60 days. It does not say whether the count starts on the order date or the delivery date.

Plan from the order date. Put a reminder in your phone for day 45, so you have two weeks of slack if you decide to return the gummies.

60days to decide
  1. Day 1Order date. Keep the order email.
  2. Day 14Check the label against what you were sold.
  3. Day 45Decide if it is worth keeping.
  4. Day 60Last day to call the order desk.

Ask before you ship

The sales page shows a “60 Days Money Back Guarantee”. Its full terms page was not published in our files, so confirm the rules with the order desk before you send anything back.

Our guarantee page explains how to use the 60 days to judge the product.

Who to call

Who handles Soda Horse Peak refunds?

The order desk does. It belongs to BuyGoods, the retailer named on the sales page, and it is the only contact that can see your payment. Call it at +1 (302) 200-3480; its hours are not published.

Gosodahorsepeak runs this website. It is a U.S. stocking partner, not the maker, and its inbox cannot open orders or issue refunds.

Order support

+1 (302) 200-3480
Refund claims, cancellations, tracking and billing questions.

Sales email

[email protected]
Written follow-up. Put your order ID in the subject line.

Website inbox

[email protected]
Page errors and privacy only. It cannot see orders.

Steps

How do you request a Soda Horse Peak refund, step by step?

Follow these five steps in order. The phone call comes first, because it puts your request on record before the parcel leaves your hands.

  1. Gather your records

    Find your order email and the checkout screenshot, if you took one.

  2. Call the order desk

    Dial +1 (302) 200-3480. Ask how to return the order and whether you get a reference number.

  3. Write down the call

    Note the date, the agent's name and anything you were told about opened bottles.

  4. Pack and mail the bottles

    Send them tracked to 590 Madison Avenue, Floor 21, New York, NY 10022.

  5. Track the refund

    Keep the shipping receipt until the money shows on your card.

Address

What is the Soda Horse Peak return address?

Returns go to 590 Madison Avenue, Floor 21, New York, NY 10022. This is not our office address, so please do not send parcels to Hudson Square.

Read the address back to the agent during your call. If the desk gives you a different one, use theirs.

What goes inside the box

  • A note with your full name
  • The email address you used at checkout
  • Your order ID, written clearly
  • Any reference number the desk gave you
  • The bottles the desk asked you to return
Shipping

Who pays to ship the return?

That cost is yours. Our return records put postage on the buyer, and a tracked service is required by the return rules in our files.

Tracking protects you. If a parcel goes missing, the tracking number shows that you sent it and when it arrived.

Do this

  • A tracked service with a delivery scan
  • A sturdy box with padding around the bottles
  • Keeping the receipt until the refund posts

Avoid this

  • Untracked mail that leaves no record
  • Mailing before you call the order desk
  • Sending to the office address by mistake
Timing

How long does a refund take?

There are two waits after your parcel arrives. First the return is credited and the refund is sent. Then your bank posts it.

  • 3-5business days to send the refund
  • 5-10days for your card to show it
  • 1phone call to start
  1. Your call

    The desk logs your request and tells you how to send the bottles.

  2. In transit

    Time depends on the carrier you choose. Watch the tracking.

  3. Return credited

    The returns team receives the parcel and matches it to your order ID.

  4. Refund sent

    Usually 3 to 5 business days after the return is credited.

  5. On your statement

    Allow 5 to 10 more days for your card issuer to post it.

Gaps

What is not covered, or not known?

Some details are missing from every file we have. We list them so you can ask about each one on your first call.

  1. 01

    Opened or empty bottles

    The terms do not say whether used bottles qualify. Ask before you mail them.

  2. 02

    Original shipping

    The sales page shows free shipping with an asterisk that is not explained. Ask whether any shipping charge is refunded.

  3. 03

    Start of the window

    Order date or delivery date is not stated. Count from the order date.

  4. 04

    Orders from other stores

    The desk can only find its own orders. Our where to buy page covers marketplace listings.

Billing

What if a charge looks wrong after you order?

Check your card statement for a few weeks after any supplement order. A MalwareTips article lists red flags in male-performance gummy marketing, including upsells after you enter payment details and billing that repeats without a clear warning (MalwareTips, Sept 26 2026). It does not name a specific checkout.

If you see a charge you did not expect, call +1 (302) 200-3480 with your order ID and ask what it is and how to stop it. If that does not fix it, call the number on the back of your card.

Different sites, different promises

One look-alike site using the product name claims a 180-day guarantee. That is not our policy and we could not confirm it. The window that applies is the one shown at the checkout where you paid.

Problems

What if a bottle arrives damaged or the label looks wrong?

Call the order desk the day you notice. Take clear photos of the box, the seal and the label before you throw anything away.

Also check the Supplement Facts panel on the bottle. None has been published online, so the bottle is the first real look at what is inside. Our Supplement Facts page explains what a complete panel should show.

Health first

What if you stop because you feel unwell?

Stop the gummies and call your doctor first. The refund can wait a day; your health cannot.

Chest pain, fainting or a racing heartbeat needs 911. An erection that lasts more than 4 hours needs emergency care. Our side effects page lists the cautions for each herb sold with this product.

FAQ

Soda Horse Peak refund policy FAQ: questions people ask

How do I get a refund for Soda Horse Peak?

Phone the order desk at +1 (302) 200-3480 with your order ID and ask to return your order. Mail the bottles only after that call.

What is the Soda Horse Peak return address?

Returns go to 590 Madison Avenue, Floor 21, New York, NY 10022. Ask the order desk to confirm it on your call, since addresses can change.

When does a Soda Horse Peak refund reach my card?

The refund is sent 3 to 5 business days after your return is credited. Your card can then take another 5 to 10 days to show it.

Can I ask for a Soda Horse Peak refund by email?

Start with a phone call to +1 (302) 200-3480. You can follow up in writing at [email protected], but the website inbox cannot see orders.

Do I need a return number before I mail the bottles?

Our files do not mention one. Ask on your call whether the desk gives a reference, and write it on the note inside the box.

What should I put inside the Soda Horse Peak return box?

Add a note with your full name, the email you used at checkout and your order ID. Include the bottles the desk asked you to send.

Does Soda Horse Peak refund the shipping cost?

Return shipping is paid by you. Whether any original shipping charge is refunded is not stated, so ask the order desk.

Can I cancel a Soda Horse Peak order before it ships?

Call +1 (302) 200-3480 as fast as you can. Our files do not set a cancel cut-off, so the sooner you call, the better.

I was charged for something extra after my Soda Horse Peak order. What now?

Call the order desk and ask what the charge is and how to stop it. If it is not fixed, call your card issuer.

My refund has not shown up after two weeks. What should I do?

Call the order desk with your order ID and return tracking number. Ask for the date the return was credited.

Know the refund steps, then decide on Soda Horse Peak

Once-a-day gummy, 30 per bottle, with the 60-day window shown on the sales page. Screenshot the terms before you pay.

Three Soda Horse Peak bottles
Three Soda Horse Peak bottles
From $49 a bottle30 gummies · 60-day window
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